Radio
FAQ's
Topics
Programming
an MVP or Classic transmitter
Teaching
your MVP operator multiple transmitters
MVP
operator will not learn a new transmitter code
Weak
transmitter / Short distance
Residential
radio on commercial operator
Q: I have a new
MVP remote control and am having trouble programming it. Could you guide
me through?
A: Programming
steps as follows:
- Press and hold the "+" button, then press and hold the
"-" button. Release both buttons as soon as the LED
blinks. You are now in programming mode.
- Press and release one button corresponding to the button you want to
program.
- Enter your nine digit code by pressing and releasing the "+",
"0", and "-" buttons in whatever sequence you
desire. When you enter the last code the LED will blink twice letting
you know your code is accepted and that button is programmed.
For more detailed
information click on the following MVP
Programming link and view a PowerPoint demo or see a short movie in .mov
or .avi format.
The 9931 & 9921
transmitters have migrated to a new format. For detailed info click on Classic
Programming to be taken to a PowerPoint demo.
Q: My MVP
operator learns the transmitter code but additional transmitters will not
activate it.
A: In field tests
we have found that the transmitter used to program the operator was coded
differently than the additional transmitters. The installer may have
inadvertently pushed an incorrect button.
Solution:
-
Recode the
transmitter in question to match the code selected for that door.
-
Erase the code in
the operator.
-
Re-program the
operator with the transmitter that has just been recoded.
-
Test the remaining
transmitters.
Q: My MVP
operator will not learn a new transmitter code.
A: Solution: There are
a couple of different issues that may cause this.
-
First, the operator is
designed to remember up to eight different codes. Several different
codes may have been entered during the installation and test
process. Or, you may have misplaced or taken transmitters out of
service. If you have reached eight codes in memory you will either
need to recode additional transmitters to an existing code, or erase the
memory and relearn just those transmitters that you intend on using.
-
Second, check the vacation
switch. If the switch has been left in the locked position, not only
will the operator prevent activation by a transmitter, but you will be
unable to teach new codes to the operator. Unlock and proceed.
Q: I have a
residential garage door opener. The button on the wall seems to function
fine, but the radio control does not always work. Sometimes I even have to
get out of the car to make it work. What might be causing this?
A: The obvious
answer would be the battery in the transmitter. A weak battery will mean
decreasing distance and erratic operation. Changing the battery may
solve your problem.
You might also be
subject to some Radio Frequency (RF) interference. RF interference may
come from a variety of locations, including equipment in your garage or living
space above your garage, home security systems, a second door operator, an
invisible dog fence, TV and radio transmission towers, and automobile
electronics such as electric locks or security systems. If you can
determine what if any other equipment is causing interference you should be
able to ask that manufacturer for equipment that does not interfere with your
door opener.
The transmitters
themselves have directional antennas, which explains why you can sometimes
make it work by getting out of the car or holding the transmitter out of the
car window. Most of the time simply relocating the transmitter inside
the car, or changing the location or position it is mounted on the visor, will
vastly increase your distance and reliability.
Q: I have a
residential type radio control on a commercial operator. Whenever the door
begins to close it will stop and reverse. What am I doing wrong?
A: Whenever you
are using our residential radios on commercial operators you probably will
want a pulsed output instead of continuous output when the transmitter button
is pushed. The continuous output will cause a closing door to reverse
when the limit nut moves off the aux limit switch changing its function from
closing action to opening.
Simply clip out diode
number 10 (D10) on single channel receivers and diode number 9 (D9) on multi
channel to get pulsed output. There is a notation printed on the PC
board to remind you.
